Built for the regulated, the data-intensive, the audit-watched.
We work across financial services, insurance, government, healthcare, legal, and AI — with adjacent expertise in manufacturing, hospitality, education, real estate, and the institutional sector. Wherever the work involves sensitive data, documented decisions, and defensible delivery, we belong there.
Onboarding, KYC, and document operations at regulatory grade.
Banks, fintechs, microfinance institutions, and payment platforms operate under intense scrutiny — from regulators, auditors, and customers. We handle the document-heavy, compliance-sensitive workflows that sit between automation and final decision: KYC review, KYB onboarding, AML alert triage, supporting-document validation, and exception handling.
Every workflow ships with audit-grade logs, structured QA, and reporting your second line and external auditors can actually use.
Customer onboarding & KYC
Identity verification, document validation, beneficial ownership, sanctions screening.
AML alert triage
Structured first-line review of transaction-monitoring alerts with escalation paths.
Credit & loan application processing
Document intake, verification, supporting evidence review at scale.
Fraud & exception review
Human review of model-flagged transactions, refund disputes, and chargeback evidence.
Claims and policy operations, processed without backlog.
Insurance volumes spike unpredictably — a storm, a regulatory change, a product launch — and internal teams can't ramp fast enough. We provide elastic claims-processing capacity that operates under your guidelines, with multi-layer QA, anomaly flagging, and audit-ready records on every transaction.
Outcome: turnaround time down by 45% on average across our insurance engagements, with higher data quality than the baseline.
First-notice-of-loss intake
Form processing, classification, and assignment routing under defined SLAs.
Supporting-document review
Photo, invoice, medical record, and police report validation for claims.
Anomaly & fraud flagging
Structured review against fraud indicators with escalation to investigators.
Policy underwriting support
Application processing, risk question validation, and document follow-up.
Records, programs, and reporting — modernized responsibly.
Public-sector programs accumulate fragmented physical and digital records over decades. Transparency, reporting, and access-rights compliance suffer. We rebuild those records environments — structured digitization, classification, and access governance — designed to support transparency obligations without exposing sensitive data.
Beneficiary & citizen records
Digitization, identity validation, and indexed retrieval for social programs.
Program reporting workflows
Submission processing, validation, and structured reporting to funders and regulators.
Document retention & FOI
Retention-policy aligned digitization with redaction workflows for public records requests.
Patient records, modernized under data-protection law.
Healthcare records carry the strictest data-protection obligations and the highest cost of error. We digitize and validate patient and administrative records under NDPR-aligned data handling, with access governance baked into the delivery model.
One private healthcare client digitized over 250,000 patient files with us, reducing administrative delays by 50%.
Patient record digitization
Validation, classification, and indexing of clinical records with audit-ready access logs.
Administrative records
Billing, insurance claim, HR, and procurement record digitization at hospital scale.
Clinical-research data ops
Case report form processing, source-document verification, and data entry under GCP-aligned protocols.
Legacy archives, turned into working tools.
Decades of physical case files cost firms office space, slow case preparation, and create compliance risk under retention rules. We convert historical archives into searchable, indexed digital systems with retention-policy enforcement built in.
Case file digitization
Validation, indexing, taxonomy, and full-text search across decades of records.
Regulatory submissions
Document preparation, evidence indexing, and submission workflows for regulators and courts.
eDiscovery support
First-pass review, privilege flagging, and document classification at production scale.
The training data and evaluation pipelines your model deserves.
AI labs, model providers, and enterprise AI teams need consistent training data, calibrated evaluators, and structured human-in-the-loop pipelines. We provide ADBOK-credentialed delivery teams operating under defined SLAs, multi-layer QA, and ongoing calibration.
Training-data annotation
Text, image, audio, and multi-modal labeling for foundation and domain-specific models.
RLHF & evaluation
Preference data collection, response ranking, capability evaluation, and red-teaming.
Production HITL pipelines
Continuous evaluation, regression detection, and human review for live AI systems.
Trust & safety operations
Content moderation, harmful output classification, and platform policy enforcement at scale.
Adjacent industries with document-heavy operations.
Manufacturing
Quality records, supplier onboarding documents, and certificate-of-conformance management.
Hotels & Resorts
Guest data digitization, contract management, and back-office records for hospitality groups.
Real Estate
Title document review, lease abstraction, and portfolio records digitization.
Education
Student records digitization, transcript validation, and admissions document review.
Agriculture
Smallholder records, supply-chain documentation, and satellite-image annotation for agtech.
NGOs & Institutions
Beneficiary records, donor reporting workflows, and field-data validation across multiple countries.
Don't see your industry? Talk to us anyway.
Most of what we do generalizes across regulated, data-intensive operations. If your workflow is document-heavy, exception-prone, and audit-watched — we can probably help.